Owners of selected Toyota and Lexus vehicles in the UAE are being advised about a new recall involving the software of the vehicles’ front recognition camera.
Al-Futtaim Automotive is carrying out two recall campaigns covering 892 Toyota and Lexus vehicles in the UAE in coordination with the Ministry of Economy and Tourism. The affected vehicles include selected Lexus NX, Toyota Crown and Toyota bZ4X models manufactured in Japan.
The recall relates to a rare software issue that could affect the memory of the front recognition camera when the vehicle is switched off. If the issue occurs, the vehicle’s pre-collision system may not operate when the car is started again.
The required inspection and software update will be carried out free of charge for affected vehicles.
Here is what Toyota and Lexus owners in the UAE need to know about the latest recall.
What Is the Toyota and Lexus Recall UAE 2026 About?
The latest UAE car recall involves the programming of the front recognition camera fitted to certain Toyota and Lexus vehicles.
The camera forms part of the vehicle’s driver-assistance technology and supports functions including the Pre-Collision System (PCS).
According to the recall information, a rare software fault could cause the camera’s memory to become corrupted when the vehicle is switched off. If this happens, the Pre-Collision System may not activate during the next vehicle start.
Warning lights, messages on the instrument panel and audible alerts may also appear if the problem occurs.
Toyota Lexus Recall UAE 2026 at a Glance
| Recall Detail | Information |
| Total vehicles | 892 |
| Brands | Toyota and Lexus |
| Lexus model | NX |
| Toyota models | Crown and bZ4X |
| Manufacturing country | Japan |
| Lexus vehicles | Around 417 |
| Toyota vehicles | Around 475 |
| Main issue | Front recognition camera software |
| Remedy | Software update |
| Recall cost | Free of charge |
| UAE distributor | Al-Futtaim Automotive |
Which Lexus Models Are Affected?
The first recall campaign covers selected Lexus NX vehicles manufactured between 2021 and 2023.
The issue concerns the programming of the vehicle’s front recognition camera rather than a mechanical component.
Lexus uses its front recognition camera as part of its driver-assistance systems. Depending on the vehicle configuration, these systems can support functions designed to detect objects and help provide warnings or intervention.
Owners of Lexus NX vehicles within the specified production period should therefore check whether their individual vehicle is included in the campaign rather than assuming that every NX from those years is affected.
Which Toyota Models Are Affected?
The second campaign covers selected Toyota Crown vehicles manufactured between 2022 and 2024 and selected Toyota bZ4X vehicles manufactured between 2021 and 2023.
Together, around 475 Toyota vehicles are expected to be affected in the UAE.
Both models are included because of the same general software-related concern involving the front recognition camera.
This means the latest Toyota recall UAE 2026 is not a recall covering the entire Toyota range in the UAE. It applies to specific models and production periods.
Owners should confirm their vehicle’s eligibility using the relevant recall information and vehicle identification details.
What Is the Front Recognition Camera?
The front recognition camera is an important part of modern driver-assistance technology.
Mounted towards the front of the vehicle, the camera can identify objects and road situations for systems designed to assist the driver.
In Toyota and Lexus vehicles, the technology can form part of safety systems such as the Pre-Collision System.
The latest recall does not indicate that the physical camera itself is defective. Instead, the concern involves the software programming and memory operation of the camera.
This distinction is important because the remedy is a software update rather than a routine mechanical replacement.
What Could Happen If the Software Issue Occurs?
The recall information states that the software issue could cause the front recognition camera’s memory to fail during processing when the vehicle is switched off.
If that happens, the Pre-Collision System may not activate the next time the vehicle is started.
Drivers may also notice:
- Warning lights on the instrument panel
- Warning messages
- Audible alerts or chimes
- The Pre-Collision System not operating as expected
These warnings are intended to alert the driver that a system may not be functioning normally.
If a warning appears, owners should follow the vehicle’s instructions and contact the authorised service provider.
Is the Toyota Lexus Recall Repair Free?
Yes. Al-Futtaim Automotive has confirmed that the required inspections and software updates will be completed free of charge for affected vehicles.
Owners should not need to pay for the recall-related software update.
The company is expected to contact owners of affected vehicles to arrange appointments for inspection and the required corrective action.
Owners who believe their vehicle could be included should also contact the authorised service network rather than waiting if they have concerns about the vehicle’s safety systems.
How Can Owners Check If Their Vehicle Is Affected?
A vehicle recall applies to specific vehicles identified through production and vehicle identification information.
Owners should therefore verify their individual vehicle rather than relying only on the model name and manufacturing year.
The VIN, or Vehicle Identification Number, is particularly important because it provides a unique identification number for the vehicle.
Lexus UAE’s recall information explains that owners can use their VIN or registration card details to check recall eligibility for applicable campaigns.
The VIN can commonly be found on the vehicle registration documents, on the driver’s side dashboard or inside the driver’s side door area.
What Should Toyota and Lexus Owners Do?
Owners of the affected models should take a few simple steps.
First, check whether the vehicle is included in the recall campaign.
Second, if the vehicle is affected, arrange an appointment with the authorised service provider.
Third, complete the required software update and inspection.
Owners should also pay attention to any warning lights or messages related to the vehicle’s driver-assistance systems.
The recall remedy is being provided without charge, so owners should not postpone the required service simply because the vehicle appears to be driving normally.
Toyota and Lexus Recall UAE 2026: Affected Models
| Brand | Model | Production Period | UAE Vehicles |
| Lexus | NX | 2021–2023 | Around 417 |
| Toyota | Crown | 2022–2024 | Part of 475 |
| Toyota | bZ4X | 2021–2023 | Part of 475 |
| Total | 3 models | Selected vehicles | 892 |
The numbers refer to vehicles expected to be affected in the UAE and do not mean that every vehicle manufactured during the listed periods is necessarily included.
Why Are Vehicle Recalls Important?
Vehicle recalls allow manufacturers and distributors to correct identified safety or technical issues.
Modern vehicles increasingly rely on software and electronic systems, meaning recalls are no longer limited to mechanical components such as brakes, airbags or suspension parts.
Software updates can address issues involving cameras, sensors, infotainment systems and driver-assistance technology.
In this case, the recall focuses on the software controlling the front recognition camera and its interaction with the Pre-Collision System.
Does the Recall Mean the Vehicles Are Unsafe to Drive?
The recall information identifies a potential issue that could prevent the Pre-Collision System from operating after a particular software failure.
It does not mean that every affected vehicle has experienced the problem.
However, because the system is associated with a vehicle safety function, owners of affected vehicles should arrange the recall service as advised.
Drivers should continue to remain responsible for safe vehicle operation and should not rely solely on driver-assistance features.
What Happens During the Recall Service?
The planned remedy involves inspecting the vehicle and updating the programming of the front recognition camera.
The purpose of the update is to address the software condition identified in the recall campaign.
Toyota’s recall information for the same forward recognition camera issue in another market describes the remedy as reprogramming the camera at no charge.
The exact appointment duration in the UAE may vary depending on the vehicle and service centre.
What Does the Recall Mean for UAE Car Owners?
The latest recall highlights how important electronic systems have become in modern vehicles.
The Lexus NX, Toyota Crown and Toyota bZ4X all use advanced driver-assistance technology, meaning software plays an important role in their safety systems.
For owners, the main takeaway is to check the vehicle’s recall status and complete any required update through the authorised service network.
Because the remedy is free, completing the campaign can help ensure the affected system receives the required software correction.
Final Verdicts
The Toyota Lexus recall UAE 2026 covers 892 selected vehicles in the UAE, including Lexus NX models manufactured between 2021 and 2023, Toyota Crown models manufactured between 2022 and 2024, and Toyota bZ4X models manufactured between 2021 and 2023.
The issue involves the software programming of the front recognition camera. In rare circumstances, the camera’s memory could become corrupted when the vehicle is switched off, potentially preventing the Pre-Collision System from operating after the next start.
Owners of affected vehicles will receive the required inspection and software update free of charge.
If you own one of the affected Toyota or Lexus models, checking the vehicle’s VIN and arranging the recall service through the authorised service network is the appropriate next step.
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FAQs
How many Toyota and Lexus vehicles are affected by the UAE recall?
The latest recall campaigns cover approximately 892 vehicles in the UAE. Around 417 are Lexus NX vehicles, while approximately 475 are Toyota Crown and Toyota bZ4X vehicles.
Which Lexus model is included in the recall?
Selected Lexus NX vehicles manufactured between 2021 and 2023 are included in the UAE recall campaign. Around 417 vehicles are expected to be affected.
Which Toyota models are affected?
The recall covers selected Toyota Crown vehicles manufactured between 2022 and 2024 and Toyota bZ4X vehicles manufactured between 2021 and 2023.
What is the problem with the affected Toyota and Lexus vehicles?
A rare software issue could affect the memory of the front recognition camera when the vehicle is switched off. If this occurs, the Pre-Collision System may not operate when the vehicle is started again, and warning lights, messages or audible alerts may appear.
Is the UAE Toyota and Lexus recall repair free?
Yes. Al-Futtaim Automotive has stated that the required inspection and software update will be carried out free of charge for affected vehicles.
